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Service Department

Family in barletta pontoon

Boating Service Department

Atwood Lake Boats Near Canton and Akron, OH

The credibility of our Service Department is absolutely astounding. Specializing in stock and high-performance boats, we are equipped to help repair and service your pontoon or boat to ensure that it stays in prime working condition. We have top factory-trained technicians, including a Certified Yamaha Master Technician. We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your boat in an efficient, precise, and timely manner.

About Our Service Department

Our service department is dedicated to repairing and maintaining your boat so that you, in turn, get a great boating experience, Atwood Lake Boats-Marina West has a fully bonded/insured parts and service department with expertise in the following:
  • Boat in & out service
  • Boat & trailer storage
  • Boat detailing- including hull and pontoon cleaning
  • Boat pickup and delivery by land or water
  • Custom enclosures, mooring covers, bimini tops and seat covers. Also canvas repairs.
  • Dock installation
  • Outboard engine maintenance and repair – Yamaha, Honda, Mercury, & Suzuki
  • Pontoon re-decking- “winter months only” OEM and aftermarket replacement parts including marine vinyl decking
  • Pontoon trailer rental- double axle unit available.
  • Pressure testing, pontoon repairs as well as aluminum repairs.
  • Vinyl seat cushion repair & minor sail repair
  • The explanation of maintenance/repair plans including estimated repair time and cost
  • An itemized list of all charges with thorough explanation
  • Prior approval of changes in repair costs or additional charges should they occur
  • Maintenance/repair work done right the first time by knowledgeable trained technicians
  • Maintenance/repair work completed when promised
  • Timely notice of changes in service delivery time if delays are experienced in repair completion
  • Inspection of any replaced/damaged components upon presentation of the invoice/work order
  • Fair, open and honest treatment without discrimination
  • Respectful, professional and accurate responses to all of your product questions and requests
  • Privacy and confidentiality of customer records
  • This is our commitment to you. You should expect a higher standard of professionalism when working with us. Please hold us accountable to that expectation

Service Recommendations & Delivery

Phone: 330.364.4703 EXT: 7502
Email: service@atwoodlakeboats.com

If this sounds like anything that you need done for your boat feel free to stop in or give us a call today. Our service team is always ready to help. We are located in Mineral City and Dellroy, OH.